Competency
Analyze the role of operations management in organizational performance.
Scenario
In your role as a Business Process Consultant at Bryce-Kingston, you are writing business case for JBH Electronics (JBH) in preparation for their upcoming shareholder meeting to vote on a future acquisition. The Executive team from JBH wants to ensure that they have a perspective on what other companies in the electronics industry are using as best practices for operations management and organizational performance processes.
Instructions for Deliverable 3
You will create a business case outlining how JBH could increase organizational performance using industry best practices in operations management. Conduct research on the best practices for using operations management in organizational performance measurements and include the following in the business case:
- Determine what are some industry best practices using in operational performance.
- Outline how JBH could use operations management to streamline their performance.
- Determine what operational measurements JBH can use to measure performance.
- Provide your recommendation from your research on best practices for operations management and organizational performance to support JBH Electronics success.
- Provide attribution for credible sources.
**I added the last two assignments for familiarity on this topic..I also attached the rubric so I can receive an A
Answer preview
The value chain model explains a range of activities adding value to an organization. Michael porters have categorized the activities into primary activities and support activities (Porter, 1985). The first of the primary value-adding activities involves the inbound logistics concerned with the movement and storage of the organization’s goods. Other primary activities include outbound logistics, operations, services, and sales and marketing efforts. In the primary activities, the organization either seeks to achieve cost leadership or differentiation to achieve a competitive advantage. On the other hand, support activities include research and development, human resource management, administration, and procurement. The value chain model’s main concern is defining the cost and value drivers (McPhee, & Wheeler, 2006).
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