Importance of emotional intelligence in the workplace

/in /by

Q1 discussion

This discussion is about the importance of emotional intelligence in the workplace (see page 76 in textbook). Please remember the adhere to Netiquette guidelines (see page 8 course syllabus) so that we can share and be part of an inclusive classroom environment.

Instructions

Communicating for success is vital for success in the workplace. This discussion is about emotional intelligence and the positive effects at work.
As you studied the chapter on emotions, it is important to manage emotions according to role expectations and social norms (page 265 in textbook). The goal is to create positive emotions (see page 255 in textbook) that create positive feelings when interacting with co-workers and customers alike.

For this week’s discussion please address the following questions:
What would be your part in contributing to a positive work environment with your co-workers? If you do not have work experience, discuss positive emotions you experienced that you might have had participating on a sports team or in a volunteer capacity such as a fundraising event.

What nonverbal messages (body language, tone of voice, eye contact, smiling) can you send that would create an enriching emotional environment. Ultimately, what strategies would you use to create your “dream job?”
Remember, arguably we all might have had in some way or another unsatisfactory experiences in the workplace but the focus in this discussion is on creating and maintaining a positive and polite work environment.

Please contribute your primary post of approximately 350-450 words

Q2 Introspection-Response 2

Instructions

  • The first part of this assignment is to review the types of friendship discussed on pages 292-293.
  • Review the assignment description and think about two friendship that are important for you.
  • Describe the two friendships in terms of three of the five types of friendships discussed in the text.
  • The assignment needs to be 360-380 words without the assignment description.

Submitting this Assignment

Answer preview

When creating an enriching environment, I would use several nonverbal messages. For example, I would use eye contact during a conversation. To make it effective, I would ensure that the time I maintain eye contact makes other people comfortable. When people maintain eye contact, they can gauge each other’s responses and interests. I would also use body language, such as nodding, to show that I am paying attention during a conversation. People are motivated to share their minds when they know that they have the attention of others. Another nonverbal message I would use is a soft tone to create a calm environment.

[783 Words]

Importance of emotional intelligence in the workplace