Identify two strategic planning methods and describe what the methods are, and in what type of situations would you utilize those models. Also, research and describe when someone else has found success utilizing those methods. What were their working situations before implementing their chosen methods? What were their outcomes after implementation of their methods?

Week 6 Readings and Resources

Textbook Readings

• Designing a Customer-Centric Organization. J. Galbraith. Chapters 7 and 8 (pages 145-172)

Video

• Overcoming Resistance to Change – Isn’t It Obvious? (Links to an external site.)

PowerPoint Presentation

• Organization Change by Systems Thinking: This PowerPoint presentation walks you through different organizational change strategies. This will be helpful for your Mini Assignment this week and your Final Paper.

Article

• Managing Organizational Change (Links to an external site.)

Learning Module

• Systems Thinking on the Job (Links to an external site.): This module summarizes a number of key ideas and provides pointers about how you can be most successful using these tools with others.

Answer preview

According to Galbraith (2005), leading strategic change in the organization requires the management to evaluate crucial factors, such as barriers to effective change management. Change resistance attitudes among the employees could contribute to poor change management. Hence, due to the increased competition of delivering exceptional services to clients, managers should identify practical action plans to launch the identified change. Proper planning on the change processes is vital since it shapes the management’s direction to achieve a successful change process. The strategic planning models that could be implemented in designing a practical change process are the issue-based framework and the alignment model.

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