Business communication messages

This assignment allows you to apply the fundamentals of the three-step writing process (planning, writing, completing) to basic business communication messages.

Imagine you are planning a series of trainings for your team on best practices in workplace communication. Your first step is to send out an e-mail highlighting the topics of your upcoming series of trainings.

Write a 350- to 525-word e-mail message to your coworkers that discusses the topics to be covered in the upcoming trainings.

Your email should:

• Define business communication and how is it different from personal communication.
• Address intercultural communication in the workplace.
• Apply ethics to business communication.
• Discuss the impact of social media and other digital technologies on business communication.

Apply the fundamentals of the three-step writing process as you write your message.

Answer preview

For a business to be successful, its members should apply ethics in communication. Seven principles should be adhered to communicate ethically; the principles involved completeness of the message, relevance, conciseness, clearness, consistency, the objective of communication, and understanding audience knowledge. If your message misses the principles, then you are unethical.

Social media and digital technologies are among the essential communication channels in a business. The tracks have increased both internal and external communication. We should ensure we utilize these channels of communication to reach our customers. We should use social media platforms to get our customers as well as advertising our products to them.

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