Communication and safety in a healthcare facility
Your written assignment for this module is a worksheet that describes the following:
- Communication techniques that can be used to promote safety within the healthcare facility.
- How communication can assist in providing optimal patient care.
You should be using complete sentences to answer the questions. Ensure that you are using correct grammar. In addition, support your answers using your textbook, course materials, credible internet resources, and scholarly journals. All citations must be in APA format.
Please click here to download the Communication Techniques Worksheet.
Answer preview
Communication entails sending and receiving messages and, therefore, reciprocal and dynamic. In the healthcare sector, communication is crucial, given the various conditions that the patients are facing. Thus, healthcare workers have to master ways of communicating with patients to promote safety in the hospital. One way of promoting safety in hospitals is by using assertive communication. Assertiveness is crucial for nurses since they are patient advocates, enabling them to have honest communication with their patients. Sibiya (2018) says that content, process, covert elements, and nonverbal cues. By understanding these assertive communication elements, a nurse can craft a message that gently addresses the patient’s concerns.(367 words)