Comprehensive training proposal for the business
Training and Development in Small Businesses
Select a small business with which you are familiar. Imagine that you have been called into that business to provide a consultation on training. Create a comprehensive training proposal for the business.
undefined
Instructions
Write a 6–8 page paper in which you:
undefined
- Analyze key elements of training and development geared toward improving the performance of the specific small business for which you are consulting.
- Predict 3–5 potential challenges that the managers or owners of the business could face in addressing organizational performance.
- Justify the effects of detecting organizational gaps in small business, providing examples to explain the rationale.
- Propose a competitive training strategy that will improve the position of the business in the market. The strategy should include, at a minimum, an agenda of training activities, rationale for instructional strategies used, and the return on investment (ROI) that will be gained from the strategy you have developed.
- Go to Basic Search: Strayer University Online Library to find at least three quality academic resources in this assignment. Note: Wikipedia and similar websites do not qualify as academic resources. The reference page is not included in the required page length.
Requirements: 6–8 page paper
Answer preview
Currently, the company has two locations in Orlando, Florida. The restaurants bring the Asian experience in Florida, where customers enjoy blended western and eastern cuisine. Despite that Bao king is enjoying gradual success since its establishment, it encounters employees training and development, which limits its performance. There has been a huge complaint from most customers on the restaurant services. Some employees often fail to respond to customer concerns or respond in a rude way. Clients argue that there is poor customer service accompanied by a long waiting time to deliver. Some customers say that they wait up to 40 minutes before their order is delivered. Some employees do not know how to communicate with their customers, which negatively impacts the restaurant customer retention rate. The organization has been experiencing data breaching issues that taint a negative image to the public. Inadequate employee training and development increases the cost to the organization. Therefore, it needs to come up with an effective employee training and development strategy.
[1896 Words]
Comprehensive training proposal for the business
