Performance Management
An organization: Kent Hospital – A community teaching hospital that was established in 1946. The hospital is in Warwick Rhode Island and has over 2,300 employees on board.
The problem: Currently, the hospital has been in the spotlight due to an increase in medical error cases, which is attributed to poor skills in managing patients. Therefore, this has negatively affected the hospital’s profit margin and reputation. Furthermore, the hospital has been experiencing a higher level of patients’ dissatisfaction. Some of the employees have not been performing as per expected standards.
HRD solution I recommend: Kent Hospital should introduce effective performance strategies to reduce medical errors, increase patients’ satisfaction, improve the quality of health services provided, and boost its competitiveness.
Professor’s feedback: You may need to narrow it down to a single area such as medical errors or patient satisfaction. Remember, you only have a maximum of 4,500 words so you don’t want to burn a bunch of those up talking about your action’s impact on multiple results.
Identify a company or organization of your choice with a true and current HRD development opportunity. Prepare a comprehensive human resource development program on that opportunity.
The suggested outline for this paper is as follows:
Title Page
Introduction
Overview of the subject company
Assessment of the HRD opportunity
Design of the HRD plan
Implementation strategy
Delivery
Method of evaluation
Grading will stress structure, content, analysis, and style.
The paper must be at least 3,000 words in length, but not exceed 4,500 words not counting tables, figures, and any (optional) Appendices; it must correctly cite and use at least 10 ACADEMIC references, NOT counting the textbook. Please do not use SHRM or other commercially available sources for this assignment. ALL cited sources must appear both within the body of the text (in text citations) and in the References list. NOTE: for an “A” grade, the paper must use articles from peer reviewed journals or “scholarly” books.
Please read the professor’s feedback carefully.
APA lasted style.
Answer preview
Kent hospital is a community teaching hospital established in 1946 and is in Warwick, Rhode Island. It is 359 beds, acute care, and nonprofit hospitals (Care New England, n.d). The hospital serves approximately 300 000 residents of Rhode Island from different sections, including West Warwick, North Kingstown, East Greenwich, West Greenwich, Warwick, and Coventry (Care New England, n.d). Kent hospital is the second-largest single-site hospital in the state and provides a full complement of inpatient services. The hospitals also offer outpatient services in the facility and mobile primary care services in different community sections. Currently, Kent hospital has 2104 employees. There are 600 medical staff and 300 and 327 auxilians (Care New England, n.d). Kent emergency department (ED) is the second busiest in the community and has reduced waiting time and patient visits. The organization’s vision is patient-centered to create a community of healthier people. The organization’s key values are teamwork,
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Performance management
