Reciprocal inhibition
You can decrease the frequency of any behavior through punishment, but why not give some thought to reciprocal inhibition? Reciprocal inhibition is the process of defining the opposite of the undesirable behavior and reinforcing the positive instead. Reciprocal inhibition can be useful for leaders in helping change behaviors aiming for high reliability. For example, instead of punishing errors, reward quality.
1) Describes how and where reciprocal inhibition might be used to improve patient outcomes in quality and improve patient safety.
2) Explains how using reciprocal inhibition may be an improvement in the culture of quality. Include any steps that will foster a culture of quality in an organization to become a high-reliability organization.
Note: Your Assignment must be written in standard edited English. Be sure to support your work with at least five high-quality references, including two from peer-reviewed journals. The Assignment should show effective application of triangulation of content and resources in your conclusion and recommendations.
Resources:
Chapter 10, “Dashboards and Scorecards: Tools for Creating Alignment” (pp. 241–266)
Chapter 14, “Leadership for Quality” (pp. 355–372)
Grintsova, O., Maier, W., & Mielck, A. (2014). Inequalities in health care among patients with type 2 diabetes by individual socio-economic status (SES) and regional deprivation: A systematic literature review. International Journal for Equity in Health, 13, 43.
Hall, W. J., Chapman, M. V., Lee, K. M., Merino, Y. M., Thomas, T. W., Payne, B. K., … Coyne-Beasley, T. (2015). Implicit racial/ethnic bias among health care professionals and its influence on health care outcomes: A systematic review. American Journal of Public Health, 105(12), e60–e76. doi:10.2105/ajph.2015.302903.
Kuo, R. N., & Lai, M-S. (2013). The influence of socio-economic status and multimorbidity patterns on healthcare costs: A six-year follow-up under a universal healthcare system. International Journal for Equity in Health, 12, 69.
Answer preview
The management team at this company can use reciprocal inhibition to address this issue. The company can do this by selling its pharmaceutical products at lower prices to hospitals working towards getting rid of ethnic and racial bias with regard to how they treat patients. Doing this enables the company to improve the quality of care accorded to people of color, which will, in turn, improve their patient outcomes. Patient morbidity is another patient safety issue. Morbidity refers to the manifestation of two or more medical issues during a specified duration (Kuo & Lai, 2013). Reciprocal inhibition can help AmerisourceBergen overcome the issue of patient morbidity within the health care facilities they partner with. Consumption of poor quality medication is one of the reasons why patient morbidity arises. AmerisourceBergen can deal with such an issue by ensuring that the drugs they manufacture and distribute to hospitals and clinics are of the highest quality possible. Doing this eliminates the chances of patients reacting to the medication and developing other medical conditions.
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Reciprocal inhibition
