Problem-solving process
The 18th-century French writer known as Voltaire has been quoted as having said, “No problem can withstand the assault of sustained thinking.”
When faced with a problem, what do you do to solve it?
This assignment asks you to apply a six-step problem-solving process to a specific problem scenario.
Instructions
You will write a paper that presents a synthesis of your ideas about solving the problem using this systematic approach.
- Review the six-step problem-solving process outlined in the webtext.
- Read the article, The Problem-Solving Process.
- Write a 4–5 page paper in which you:
- Define the problem in the scenario that you chose in the Week 7 assignment, Problem-Solving: Part 1.
- Analyze the problem in the scenario.
- Generate options for solving the problem in the scenario.
- Evaluate the options for solving the problem.
- Decide on the best option for solving the problem.
- Explain how you will implement the chosen solution and reflect on whether this option was the most effective.
Requirements: 4–5 page
Answer preview
The second phase of problem-solving is the analysis of the defined problem. People involved in problem solving get to understand the problem better, the primary source of the problem, and all the issues surrounding it. The questions that they ask themselves are why is the issue in question a problem? And how did the case reach the level of affecting the normal company operations? The analysis of the problem helps the management confirm that they are dealing with the main issue rather than the actual situation’s side effects (Rubenstein et al., 2019). In our case, one of the employees is complaining about being mistreated by the boss. This is against the company’s policy of providing equal opportunities to workers to showcase their capabilities. There is a clear indication that the boss in the question lacks understanding of what the company stands for or is just ignorant of the company’s policies. The company vision and mission are anchored on various guidelines which should be followed to ensure that the company is consistently growing.
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Problem-solving process
