Communication and collaboration

The Joint Commission reported that [poor] communication was the root cause of 66% of Sentinel Events between 1995-2005. Examine the communication and collaboration in your workplace. Include these aspects:

Requirements: 1500 – 2000

Length: Between 1500 and 2000 words

Structure: Include a title page and reference page in APA format. These do not count towards the minimum word count for this assignment. Your essay must include an introduction and a conclusion.

Answer preview

Another component that is necessary for effective communication is the message (Hargie, 2016). This includes any kind of written, verbal or non-verbal form of communication which people grant meaning to. This may apply to any of the five human senses. The message should be portrayed in a fashion that is both understandable and interpretable in the manner in which the sender intended. Since encoding of messages may be biased depending on who receives the information, messages should be conveyed in a way that effectively communicates the sender’s attitudes, opinions, prejudices and values so as to ensure proper interpretation of the intended message.


This refers to the medium being used to convey the intended message (Hargie, 2016). Information has been exchanged from time immemorial, using traditional means such as; smoke signals carrying a hidden code, messengers passing on written letters or conveying the message verbally and even communicating the message face to face. This has changed with the advent of the telephone and subsequently the internet due to the increase of mediums of communication. People can now send instant messages to one another, use video calls to communicate with each other as well as use platforms such as Facebook and Twitter to express their views to the public.

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Communication and collaboration