Online crisis intervention

Take a position, for or against. Is it better/more important to have online crisis intervention, or face-to-face crisis intervention, and why? Think of yourself in a crisis location where both are available.

1. What are the concrete specific advantages of one over the other for you?

2. How might you convince someone on the other side of the fence that your side is better?

Requirements: 300

Answer preview

Online crisis interventions are convenient and allow clients to express their thoughts and feelings freely when they lack the confidence to engage in face-to-face conversations. This is apparent among individuals with social anxiety who feel nervous when they think about meeting a counselor in person. According to Silva et al. (2015), the use of text, emails, audio talks, and even video chats when necessary make online therapy more comprehensive and efficient. In this case, the counselor can dig into sensitive issues freely without making the client nervous. Also, compared to the face-to-face approach, online interventions help save money and time. Clients experiencing commuting challenges and have to look for means of transportation to access the healthcare services can mitigate such hustles by engaging with the health professional online (Silva et al., 2015). Further, the privacy based on the security protocols established on the online support networks reduces stigma. Clients can access the health professionals confidentially without alerting families or friends. With the face-to-face interventions, stigmatization is possible, mainly when surrounding friends realize that the client will see a therapist due to mental health issues.

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Online crisis intervention