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61

Development department on Cyber Security

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Produce a 2500 (+/-10%) words report analysing selected case study/-ies on cyber security incidents in the Critical Infrastructure for a given industry of your choosing (such as, Water, Energy, Telecomms, Oil, Gas Electric…) Choose only one industry.

Your research should draw information from real world case studies (e.g. Stuxnet, Flame, Ukrainian Power Grid, Wannacry etc.) and relevant papers of high quality; however these should not be the sole bases of your report.

You are working as an independent consultant for a Cyber Security firm that operates a Research and Development department on Cyber Security in Industrial Control Systems. The firm wants to gather intelligence on cyber security in Critical Systems in order to come up with new products and solutions. Your assignment is to do research in this area and produce a report that addresses the firm’s needs. In particular, your research will focus on:

62

Leadership skills in communication

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Observe all faculty’s different

1. Provide an APA word written report of 400 words demonstrating effective communication and ethical leadership skills when handling culturally diverse students.
communication and leadership skills when facilitating lessons and read peer-reviewed articles about communication skills.

63

Communication and Mass Media

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INTERPERSONAL COMMUNICATION (IC) REPORT (“HOMEWORK” DUE IN UNIT 7)

Write an interpersonal communication research report, which contains self-analysis.

Title Page (page 1)
Abstract (page 2) – In about 50 words, summarize your report. This information is the kind of content you might put in a summary at the end of a report, but in APA style, the abstract goes at the beginning. In the abstract, you can say the following:

The research question to be answered in this report is the following: How can I use interpersonal communication research principles to improve my communication? The three main ideas I am going to discuss are ____________, __________, and _________. In the conclusion, I evaluate my course learning and ways that I plan to improve my interpersonal communication in the future.

III. Introduction (page 3)

Tell the reader why you are writing the report. State the purpose or objective of your report and provide an overview of the subject content that you will explain.

Body (page 3-6)
Main Idea One (e.g., Culture affects interpersonal communication.)
Scenario or Personal Example
Research Base (Explain and cite your textbook, supplemental research readings, or other scholarly articles from Communication and Mass Media Complete to support your concepts).
(Transition from This Idea to the Next Idea)
Main Idea Two (e.g., Listening affects interpersonal communication.)
Scenario or Personal Example
Research Base (Explain and cite your textbook, supplemental research readings, or other scholarly articles from Communication and Mass Media Complete to support your concepts).
(Transition from This Idea to the Next Idea)
Main Idea Three (e.g., Nonverbal communication affects relationships.)
Scenario or Personal Example
Research Base (Explain and cite your textbook, supplemental research readings, or other scholarly articles from Communication and Mass Media Complete to support your concepts).
(Transition from This Idea to the Next Idea)
Conclusion (page 6-7)
Discuss the implications of your work in the course and what you learned about Interpersonal Communication principles and strategies. You may want to discuss some of the Tests for Success you took in the textbook, and what they said about your interpersonal communication. You may want to discuss your strengths and needs that you will work on after the course ends.
References (page 8)
Use APA style. Use your textbook and four scholarly sources from Communication Source for your References. You can conduct additional research here: http://www.park.edu/library/Links to an external site. Notice the scholarly sources at the back of your textbook to see the kind of high quality sources you can use in your report.
Length
The body of the report must be 5-pages, excluding the Title Page, Abstract, and References pages. Please do notinclude your Outline in the report.
American Psychological Association (APA) Style
The field of Interpersonal Communication Studies uses the APA style manual, which is available in the reference books at most libraries.
APA (2009). Publication manual of the American Psychological Association. 6th ed. Washington, DC: American Psychological Association.
Here is a link at Park University, which can help: https://www.park.edu/wp-content/uploads/2018/02/APASample.pdfLinks to an external site. Your DeVito textbook and the scholarly interpersonal communication research articles you read in this course use APA style. Please notice how sources are cited in parentheses in your textbook’s information, then notice what the reference listings look like at the back of your textbook.
In APA style, everything in the report needs to be double spaced, have 1” margins, and use black, Arial or Times New Roman, size 12 font. The Report needs to be saved as one, canvas compatible file, and must be submitted to the submission link in Unit 7. Faculty are advised not to accept late Reports.
IC REPORT STYLE
Write in narrative or essay format, but the report should have elements of a research report too. In other words, you mix personal perceptions with the research-based information you learned in this course. Other than the research question guiding your report, you should not use questions in your report: Do not write in question/answer format. Instead, organize your report around three key ideas you have learned this term. Here is a link that may be helpful:

https://www.park.edu/academics/academic-support-center/writing-resources/Links to an external site.

The report should also include a formal Title Page and a page entitled References, which documents all sources used in the report. As mentioned elsewhere, you can find high quality references in the field of interpersonal communication studies in your textbook, in the Supplemental Research Readings, and through your own investigation in Communication Source: http://park.edu/library/Links to an external site.
Just to summarize, in APA style, every source cited in the report needs to have a full reference listing. Every source listed in the reference page needs to be cited in the body of the report. Here are links that may be helpful:< gr /> https://www.park.edu/wp-content/uploads/2018/02/citeapa.pdfLinks to an external site.
https://www.park.edu/wp-content/uploads/2018/02/APASample.pdfLinks to an external site.

64

Organization communication

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The final version of this paper is due on Sunday of unit eight. I would appeal to your better nature and ask you to try to turn it in earlier than that though. The final draft is worth 260 points and is a major component of the portfolio.

For this paper, you should explore an organization’s communication in a crisis or change situation. Begin with an organizational crisis or change situation—school shootings, chemical or oil spill, bankruptcy, change in CEO, etc. Here are some examples of papers you might do:

study the metaphors the President uses when he speaks on a major crisis like the BP oil spill

study the corporate response to a company’s recall of a drug or a product
study an athlete’s (or actor’s or company’s) apology for wrong doing

study the speeches of a new CEO

The list is really endless. Essentially, you pick some communication and analyze it using a method or theory from the lectures, text, or your own research. The topic you pick will lead you to a method of analysis. A number of possible ways of analyzing communication exist. For example, Bill Benoit at the University of Missouri discusses image restoration (how do people who have screwed up get back in good standing with their peers/publics). Coombs, Seeger, Sellnow and Ulmer often write a crisis communication.
In the paper, you should develop an effective argument about the implications of a communicative act. Avoid making obvious claims–show your reader something important that they didn’t already know.
Follow the format outlined in the handouts and our discussions. The information below should serve as a guide.

This paper should be at least 10 complete pages long– on to the eleventh page is better. It should be typed in a 10-12 character-per-inch font, double spaced with one-inch margins. As a paper, it should have an introduction which sets up the paper and a conclusion that reviews your main ideas. Use section headings, transitions between sections, and previews and reviews in each section. You must use at least eight sources in the paper. Remember to use APA style. Spell-check and grammar-check is recommended. Papers with many errors hurt your credibility and your ability to communicate.

Realize that we are writing the paper in stages. You will write three papers and combine them into this one final paper, so 1) don’t panic and 2) don’t forget to go back to the drafts and edit the paper to make it flow.

Guidelines

Introduction
1. Attention getter.
2. Identify the communication you will be studying.
3. Explain why it’s important to look at this event.
4. Preview the sections of the paper.
Background
1. Give background on when, where, and to whom the communication was delivered.
2. Describe the communication—summarize its main points.
3. Discuss the crisis or event that made the communication necessary.
4. Explain the circumstances surrounding the act/communication.
5. Explain the barriers/expectations the piece faces.
6. Describe the speaker,
7. Summarize at least three articles about the communication/speaker.
8. Explain in more detail why the text/communication is interesting (expand on your introduction).
9. State your thesis or main argument about how we should see the communication.
Theory/Methodology

65

World Vision Organization

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The purpose of this assignment is to practice how to deliver negative news by refusing a request for a donation from an organization. One of the churches in your community requests that you help to sponsor its next back-to-school program. Your company is unable to sponsor the event due to prior commitment to other charitable organizations.

Write a letter to the leader of the church explaining why your company cannot donate to the back-to-school program.
Your refusal letter must include the following: Buffer, Explanation, Negative news, and Redirect.

Requirements: 300 words   |   .doc file

66

Communication journals

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Each unit you will select one journal article. It should be based on journal articles addressing small group communication from communication journals accessed through Ebso’s Communication Source.Links to an external site. The articles should be reporting research that was done by the authors of the articles. Do not select theoretical pieces or arguments for or against a position.

Journal Article Examples

Below are some example ideas for journal article selection:

An article about decision making in juries might help lawyers shape their arguments in their closing.
An article about why bystanders don’t step forward to help women being raped might help dorm directors develop better training programs for their residents and help college administrators better deal with this problem.
An article exploring why teens in “popular” groups bully other students could help parents understand what their daughter’s posts on Facebook are doing to her peers and help them help her stop bullying.
Writing Your Paper

For this writing assignment, your job is to make this research understandable by and applicable to “average people” as defined by your target audience. At the bottom of your paper, indicate:

Who your audience is
The audience’s basic characteristics
How you think the audience could use this information.

Each paper should be approximately 500-600 words. Put a title at the top of the first page and use 10-12 character-per-inch font for the body type. Use one-inch margins.

67

Medium of communication

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This paper is the second step in developing your final piece of media criticism. In fact, this paper should help you begin the middle third of the final paper. This paper should be at least three complete pages. It should be in a 10-12 character-per-inch font, double-spaced (typed) with one-inch margins. The paper should have an introduction to preview your topic and ideas as well as a conclusion to review the main ideas. Please use APA style. Spell-check and grammar check! Papers with many errors hurt your credibility and your ability to communicate.

Here is a sample of the organizational structure of a paper:

This paper should focus on the method you will use in your analysis of the artifact/text/communication. Use the textbook and at least three additional sources representing article done with the method you have chosen.

A. Introduction

1. Create an introduction to this section/this paper that reiterates the artifact you will be examining and identified the method you will use.
2. Give a brief explanation of why you think this method works for this artifact.
3. Preview your points to come in the body of the paper.

B. Body

1. Provide a detailed explanation of the theory/method (this should be a step-by-step “how-to” explanation– pretend you are explaining this to someone who has never heard of the ideas/method),
2. Discuss how this method has been used by others (this is generally done by referring to journal articles using the same theory as you—ask your instructor for help finding articles if you are stuck. Find three articles that talk about your theory/method and write a paragraph about each.
3. The strengths and limitations of this perspective (you will need to think about this for yourself).

We will take this paper, put it after your draft of the background paper, and this will be the first half of your final media criticism.

68

Telecommuting at MedEx

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After reading the case study “Telecommuting at MedEx” at the end of Chapter 12 of your textbook, write a short paper that addresses the following:

How would offering telecommuting as an option benefit MedEx and its employees?
List and explain the advantages, disadvantages, and challenges in offering telecommuting.
Would you recommend telecommuting for MedEx? Why or why not?

69

American Internet Technology company

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An American Internet Technology company has merged with a Canadian Social Media company. Because of this merger, performance is not as optimum as the executives would have hoped; morale is low, and stress is up. The new company has decided to hire you as an Organizational Development consultant. They have tasked you with finding out the issues and what they should do next to get back on track.

Instructions

There has been much talk about the interaction of employees between the two merged companies which has created some conflict, lowered morale, and resulted in less optimum production. The executive team has asked you to prepare a presentation. This can be PowerPoint, Prezi, or any presentation tool. Make sure you address the following in your presentation as you will be giving it to the management team:

Introduce the characteristics of a high performing team.

Discuss best practices for managing conflict and fostering collaboration.
How does effective goal-setting drive productivity?
Discuss factors that you recommend their managers use in the workplace to develop high-performing teams.

70

Power and politics conflict management

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After you’ve read the case study “The Power and Politics of Privacy on Social Networking Sites”, please answer the following questions:

1.What is your opinion regarding these online privacy issues?

2.To what extent are you concerned about how your personal information on websites such as Facebook, Twitter, or Google is used?

3.Looking back at the section on “political influence tactics”, which tactics did Facebook’s CEO Mark Zuckerberg use after he changed the original terms of use in 2009?

4.Of the stakeholders listed in the last paragraph of the case, which group do you think is most powerful in terms of shaping the future direction of online privacy issues?

5.Assume that Zuckerberg has hired you as a consultant to help him address the situation. Describe the steps that you would take.

To answer these questions successfully, start by assessing group behavior within the organization, including positive traits of influence, leadership, power and politics, conflict management, feedback, and negotiations. Also, look for ways that political tactics influence organizational behavior.